・We use your personal information, inquiries or comments completed in this form, for the purpose of replying to you and providing information.

・Depending on the nature and content of the inquiry, there are times when the reply will be made by a means other than e-mail. If the information provided is incorrect or incomplete, it may not be possible for us to respond to questions and inquiries.

・Toyota Industries shall use visitor's personal information within the scope necessary to achieve the following objectives:
1) Sending responses to inquiries or requests from visitors
2) Sending documents requested by visitors
3) Sending notification of our products, services and/or events to visitors

・Toyota Industries shall not release the personal information of any visitor, except with their prior consent. However, a visitor's personal information may be provided to a third party without their prior consent in the following cases:
1) When we determine that a response by one of our subsidiaries, distributors, or dealers is more appropriate
2) When the forwarding of a document requested by a visitor has been subcontracted to a third party with whom we have concluded a secrecy agreement
3) When we distribute notification of our products, services and/or events to visitors through either by Toyota Industries, one of our subsidiaries, distributors or dealers which is most appropriate route

・Please refer to the Privacy Policy for more details of how we handle personal information.

・Our reply to inquiries we receive is personally addressed to you, an individual customer. Please do not use any part of our reply for purposes other than the inquiry itself without our permission.